Last updated: June 2026
RideSolution ("we", "us", "our") provides airport cab services including pick-up and drop-off to and from Chennai International Airport (MAA). By using our services, you agree to these terms.
Bookings can be made via our website, phone, or WhatsApp. A booking is confirmed only after you receive a confirmation message from our team with driver and vehicle details. We reserve the right to decline bookings based on availability.
RideSolution uses WhatsApp as a primary channel for booking confirmations, driver details, trip updates, and customer support. By booking with us, you consent to receiving service-related messages via WhatsApp on the phone number you provide.
Why WhatsApp: We use WhatsApp because it offers end-to-end encryption for secure communication, enables instant sharing of driver photos, vehicle details, and live location, and is the most widely used messaging platform among our customers in India. This ensures you receive timely updates and can reach us instantly 24/7.
WhatsApp communication is governed by Meta's terms of service. You may opt out of WhatsApp communication by informing us, and we will use phone calls or email as an alternative.
All fares are quoted at the time of booking and are fixed. Fares include fuel, driver charges, and standard waiting time. Additional charges may apply for:
Payment is accepted in Cash, UPI (Google Pay, PhonePe, Paytm), or Bank Transfer, collected at the end of the trip.
Free cancellation is available up to 3 hours before the scheduled pick-up time. Cancellations within 3 hours may attract a fee. See our Cancellation Policy for full details.
Passengers must be ready at the pick-up location at the scheduled time. Passengers are responsible for their belongings. Any damage caused to the vehicle by passengers will be charged accordingly.
We commit to providing clean, well-maintained vehicles with professional drivers. We track flights for airport pick-ups and adjust timing for delays. We provide 20-30 minutes of free waiting time at the airport.
RideSolution shall not be liable for delays caused by traffic, road conditions, weather, or other circumstances beyond our control. Our liability is limited to the fare paid for the specific trip.
Personal information collected during booking is used solely for service delivery. See our Privacy Policy for details.
RideSolution is an independent service. We are not affiliated with any airline, airport authority, ride-hailing aggregator, or any other third-party organization.
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Chennai, Tamil Nadu.
For questions about these terms, contact us at +91 99999 09090 or getinfo@ridesolution.site.